We transcribe your audio to text.

High quality, affordable transcription services.

  • Guaranteed On-Time

  • Guaranteed Accurate

  • Guaranteed Satisfaction

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Headquartered in California, 100% of U.S. orders are reviewed by our U.S. team. Read more >>

HOW IT WORKS

Place an order in three simple steps.

REVIEWS

Read what our clients say about our transcription services.

PRICING

Pricing based on minutes of audio you need transcribed.

To use our online pricing calculator click here.

RELAXED

relaxed

$0.95

per minute

7-10 day turnaround

STANDARD

standard

$1.20

per minute

2-3 day turnaround

URGENT

urgent

$2.40

per minute

24 hour turnaround

Additional Options

  • +0.25/min: Verbatim transcription (see definition below)
  • +0.25/min: Timestamps (see definition below)
  • +Free: Speaker identification
  • +Free: Technical terminology
  • +Free: Accents
  • +Free: Multiple speakers
  • +Free: Poor audio quality

Pricing FAQ

We charge per minute of audio we transcribe. If you have 100 minutes of audio, our rate is based on 100 minutes. Whether it takes us 4 or 5 hours to finish the transcription has no bearing on what you pay.

Only under rare circumstances would there be any additional charge. There are no additional taxes. No processing fees. No registration fees. Such circumstances include: (1) audio quality is extremely low, (2) speaker cross-talk is very high (e.g., three people are speaking at the same time for an extended period of time), or (3) the customer has specific formatting requests that require additional work. These circumstances are uncommon and occur in less than 2% of orders. When they do come up, we reach out to the customer to find a reasonable solution.

Nope! We have found that speech recognition software misses too much context to transcribe with accuracy. 100% of audio that we transcribe is done by our dedicated team of (human) transcriptionists.

Most of our transcriptionists are based in the United States and Canada, with a smaller percentage based internationally. Our management team is based exclusively in the United States.
This is the most popular and standard form of transcription. It edits out filler words such as “umm,” “uhh,” and “like.” It also excludes stutters, false-starts, and repetitive words; making the transcript easier to read without changing any meaning and without exercising editorial discretion.

Verbatim transcription includes filler words such as “umm,” “uhh,” and “like.” It also includes stutters, false-starts, repetitive words, and sounds (such as laughter). The aim is to transcribe all audible content.

Timestamps mark specific interviews on your transcript. For example, if you select timestamps every 2 minutes your transcript will be marked every 2 minutes with a tag similar to [00:02:00], [00:04:00], and so on.

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ABOUT US

About our company and our process.

Founded in 2016 and based in California, TranscriptionPanda is one of today’s fastest-growing transcription companies.

Serving clients in the U.S., Canada, Australia and the U.K., we take pride in delivering high-quality transcripts of audio recordings at affordable rates. Our dedicated team of experienced transcriptionists works 24/7 to deliver timely, consistent results to our valued clients.

  Why Location Matters.

Understanding context is crucial to accurate transcription. We find that many non-native English speakers have difficulty understanding the nuances of context, which can lead to inaccuracies in the transcription process. That’s why most of our transcriptionists are based in the United States or Canada, and all of our management team is based in the United States. We believe this gives us a distinct competitive advantage in delivering consistently accurate transcripts.

  How Humans Beat Software for Accuracy.

At 98% or better, our accuracy rate is the envy of the industry. Although we use technology to increase our efficiency, we do not use any speech-recognition software due to its inherent deficiencies. All files are transcribed totally by our team of dedicated professionals. Once your order is placed, it’s assigned to one of our transcriptionists then reviewed by a transcription manager prior to delivery.

  Unrivaled Quality at Affordable Rates.

Our rates are among the most competitive in the industry. There are several reasons for this, but primarily it’s the structure of our business. We were built in the cloud, and 100% of our transcription team works from home. Lower overhead gives us strong flexibility in pricing our services. We’ve built an efficient, self-serve platform with automated internal processes that enables us to focus the vast majority of our resources on the actual transcription of your files.

  Your Security and Privacy are Our Top Priorities.

We take security and privacy very seriously. All our transcriptionists are under strict non-disclosure agreements (NDAs). All client files are hosted on our private, encrypted server. Audio and video files are stored up to 6 months. Finished transcripts are stored indefinitely (e.g., they are accessible for download if you have created an account), but they can be removed upon request. All payments are processed via two industry-leading payment processors: Stripe (for cards like MasterCard, Visa, American Express, etc.) and PayPal (for PayPal accounts). We do not store or retain any of our clients’ payment information. For more information about our security protocols, feel free to call or email our support team.

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